The following is a draft letter that can be sent to the bailiff company to request a refund of charges in relation to Transport for London Congestion Charges.
It is a fact that because the public are unaware of the charges that bailiffs can legally make when enforcing unpaid Congestion Charges or indeed any other debt, some bailiffs will try to charge fees that are 3 or 4 times the value of the original debt.
Please note: that it is our understanding that the Schedule of Fees Agreement provided under our Bailiff Fees section dated September 2004 is still valid as at March 2007.
We recommend that this letter should be sent after receiving a response to your Subject Access Request, (a copy of which can be found here Bailiffs: Subject Access Request ).
The fees are here TfL: Bailiff Fees
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(Name of company)
Dear Sirs,
Re: Congestion Charge Ref:
I am writing concerning the above unpaid Congestion Charge and your recent response to my Subject Access Request.
From your records, you will see that this visit/visits took place on (enter date) and that I paid fees and charges of (enter amount if available).
I refer to the enclosed Schedule of Fees dated September 2004 (provide a copy) between your company and Transport for London (TfL) which clearly states that the amount that you should have charged to me was (enter amount).
I believe that you have overcharged me by (provide details). If you think that my calculation is incorrect, please provide details, failing which, I require a refund of these fees by close of business on (enter date 7 days from this letter).
Due to the seriousness of this matter, unless I receive from you either: an adequate explanation why you believe that my calculation is incorrect, or a refund of the fees as stated above, I intend to provide a copy of this letter, together with your response to Transport for London. (ensure that your letter is sent by Registered post…and keep a copy.)
Yours Faithfully.
PS: If you wish, you could say that you will be considering legal action for recovery of the charges .
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