Harassment by Telephone - Response Letter
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Your Street
Town
City
Postcode
DATE HERE
Company Name
Road
Town
City / County
Postcode
Dear Sirs
Harassment by telephone
Account Number: XXXXXXX
I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.
I have verbally requested that these stop, but I am still receiving calls. (Delete if necessary)
I now require all further correspondence from your company to be made in writing only.
I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.
If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.
Be advised that any further telephone calls from your company will be recorded. (**Even if you don‘t yet have recording equipment!!**)
Yours faithfully,
[NAME HERE]
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Credit Reference Agencies - Multiple defaults for same debt.
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Date
Dear Sir Or Madam
FORMAL COMPLAINT UNDER YOUR CONSUMER CREDIT ACT 2006 COMPLAINTS PROCEDURE
NOTICE TO CORECT DATA UNDER DATA PROTECTION ACT 1998
I note that you have [NUMBER] of defaults registered against me in relation to account XXX originally issued by XXX. This is against the guidelines issued by the information commissioner, and is an unfair practice.
Please take this as a request to correct data under the Data Protection Act 1998.
Please send me a copy of your complaints procedure as required by law, with acknowledgement of this formal complaint.
Yours Faithfully,
XXXX.
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Make sure you get proof of postage...
DCA - Response to demands after F&FS been accepted
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Date
Dear Sir Or Madam
FORMAL COMPLAINT UNDER YOUR CONSUMER CREDIT ACT 2006 COMPLAINTS PROCEDURE
IMPORTANT : LETTER BEFORE COMPLAINT TO POLICE.
I have recieved your letter of the Xth, whose contents are duly noted.
Please find enclosed [ DESCRIBE WRITTEN PROOF OF F&FS, EVIDENCE OF PAYMENT ETC ] , and [ BANK STATEMENT OR EVIDENCE SHOWING YOU PAID THE SETTLEMENT ] which shows that I paid the debt in FULL / OR A SETTLEMENT on DATE. There is no outstanding debt on this account.
Claiming that money is owed when it is not is a criminal offence under s40 of the Administration Of Justice Act 1970.
Please note that unless you correct any information recorded on my credit reference I will take further legal action. Further, I require you to cease processing my data beyond that necessary to respond to this complaint.
Continued collection activity WILL cause me to complain to the police, and FOS.
Yours Faithfully,
XXXX.
Enc copies of letter Dated X, dated Y, Dated Z.
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Make sure you send it special delivery.
