Difference between revisions of "HSBC"

From Consumer Wiki
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(Contact Details)
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E14 5HQ
 
E14 5HQ
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'''DATA PROTECTION ACT'''  <br>
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HSBC Bank Plc<br>
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Service Quality Team<br>
 +
Arlington Business Centre<br>
 +
Millshaw Park Lane<br>
 +
Leeds<br>
 +
LS11 0PP<br>
 +
 +
 +
Tel 08456 028006
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Fax 08001696143
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'''PRELIM LETTER & LBA''' <br>
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Colin Langdale, <br>
 +
Senior Service Quality Officer<br>
 +
Arlington Business Centre<br>
 +
Millshaw Park Lane<br>
 +
Leeds LS11 0PP
 +
 +
  
  

Revision as of 16:27, 20 June 2007

Description of charges

Card Misuse
Charge: Look Online For Breakdown.
Recall S/0 and D/D
Total Charges
Unpaid Item

Contact Details

REGISTERED ADDRESS: -

HSBC BANK PLC

8 CANADA SQUARE

LONDON

E14 5HQ

DATA PROTECTION ACT
HSBC Bank Plc
Service Quality Team
Arlington Business Centre
Millshaw Park Lane
Leeds
LS11 0PP


Tel 08456 028006

Fax 08001696143

PRELIM LETTER & LBA
Colin Langdale,
Senior Service Quality Officer
Arlington Business Centre
Millshaw Park Lane
Leeds LS11 0PP



COMPLAINTS DEPARTMENT EMAIL ADDRESS: -

Customerrelations@HSBC.com

servicequality@hsbc.com


CUSTOMER SERVICE/COMPLAINTS CONTACT NUMBER: -

Complaints 0800 88 11 55

Customer Service 08457 404 404


INTERNET BANKING WEBSITE: -

HSBC INTERNET BANKING


HOW TO OBTAIN YOUR STATEMENTS ON LINE: -

Click on “My Accounts” choose the account that you wish to deal with and then click on “My Statements” this will give you online access to up to 6 years of statements. (Repeat for each account and use a separate spreadsheet for each account).

Hint: - Watch out for the moving "Prev" button it is replaced by "Next" which takes you back to where you started


OTHER CONTACTS: -

Mr David Lewis ----------------- Tel: - 020 7991 8550 Fax: - 020 7991 4922

Head Of Customer Relations

Customer Relations Department

Level 36

8 Canada Square

London

E14 5HQ


Service Quality Team Direct Telephone Number for the team dealing with reclaiming Bank Charges

08456 028 006


Dyfrig John

Chief Executive

HSBC Bank plc

8 Canada Square

London

E14 5HQ


DG Solicitors

12 Calthorpe Road

Edgbaston

Birmingham

B15 1QZ

Fax 0121 455 2150


0121 455 2111 (Debbie) debbiedaubney@hsbc.com

0121 455 2701 (Rachel) racheltomlinson@hsbc.com

0121 455 2196 (Kate) kateeaves@hsbc.com

0121 455 2206 (Alan) alanburden@hsbc.com

juliekyle@hsbc.com

Other Banks

See the Banks page for a list of other banks and credit cards


Created by Me01273 23:02, 28 May 2007 (BST)