Difference between revisions of "List of company mistakes"

From Consumer Wiki
(ALL)
(Services)
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==Services==
 
==Services==
Service provided was not as advertised.
+
Service provided was not as advertised.<br>
 +
Engineer caused damage to propery,br.
  
 
==Government/Official==
 
==Government/Official==

Revision as of 13:08, 22 June 2007

Banking/Finance

New/Replacement Card was sent to wrong address(10)
Requested statements (SAR or not) was sent to wrong address(10)
Undue delay to rectify a bank error.

Insurance

Retail

Goods delivered were not as ordered

Services

Service provided was not as advertised.
Engineer caused damage to propery,br.

Government/Official

DVLA ignored my SORN.(10)
DVLA ignored my SORN and fined me.(10)
Council promised new bin.(5)
Incorrect allocation of income tax payment.

Travel

Incorrect travel information causing unnecessary route diversion. (or is this transportation?)

Telecoms

DCA

Utility

Utility company overcharged - billed incorrectly(10).
Was undercharged until I attempted to change company, then huge (>£100) balance was due(10).
Company unable to bill for your meter.

Mortgage Company

Vehicle Repair

Vehicle Sales

Transportation

Internet Retail

Order goods on-line - goods did not arrive. Unable to get a response.
Order goods on-line - goods did not arrive. Response was non-helpful.
Goods marked as 'in-stock' on site, but subsiquently were not creating a long delay.

ALL

Company did not phone back when told they would.(5)
Telephone operator hung up on me.(10)
Company's telephone operator was rude, etc. - NOT SURE ABOUT THIS ONE, TOO OPEN TO INTEPRETATION. - Company's telephone operator's manner was inadequate?
Customer helpline permanently engaged.
Engineer did not arrive.
Engineer arrived late.