Difference between revisions of "List of company mistakes"

From Consumer Wiki
(Retail)
(Retail)
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==Retail==
 
==Retail==
 
Goods delivered were not as ordered.<br>
 
Goods delivered were not as ordered.<br>
Inadequate assembly instructions. (I DON'T THINK WE CAN GO TO THE LEVEL OF MANUFACTOR - THERE WOULD SIMPLY BE TOO MANY.<br>
+
Inadequate assembly instructions. (I DON'T THINK WE CAN GO TO THE LEVEL OF MANUFACTOR - THERE WOULD SIMPLY BE TOO MANY.)<br>
  
 
==Services==
 
==Services==

Revision as of 15:10, 22 June 2007

Banking/Finance

New/Replacement Card was sent to wrong address(10)
Requested statements (SAR or not) was sent to wrong address(10)
Undue delay to rectify a bank error.

Insurance

Retail

Goods delivered were not as ordered.
Inadequate assembly instructions. (I DON'T THINK WE CAN GO TO THE LEVEL OF MANUFACTOR - THERE WOULD SIMPLY BE TOO MANY.)

Services

Service provided was not as advertised.
Engineer caused damage to property
Engineer did not arrive.
Engineer arrived late.

Government/Official

DVLA ignored my SORN.(5)
DVLA ignored my SORN and fined me.(10)
Council promised new/replacement bin and did not deliver.(5)
Incorrect allocation of income tax payment.

Travel

Incorrect travel information causing unnecessary route diversion. (or is this transportation?)

Transportation would be bus companies/Coach companies etc... I would have thought.

PS. If you click the discussion tab at the top we can discuss these issues in there and keep the page clean. I will remove these once I see you in there ;-)

Telecoms

DCA

Utility

Utility company overcharged - billed incorrectly(10).
Was undercharged until I attempted to change company, then huge (>£100) balance was due(10).
Company unable to bill for your meter.

Mortgage Company

Vehicle Repair

Engineer caused further damage to vehicle - this was rectified at no cost.
Engineer caused further damage to vehicle - this was NOT rectified at no cost.

Vehicle Sales

Reg Vardy

Transportation

Stagecoach
DHL
CitiLink

Internet Retail

Order goods on-line - goods did not arrive. Unable to get a response.
Order goods on-line - goods did not arrive. Response was non-helpful.
Order goods on-line - goods did not arrive. Goods arrived after contact.
Goods marked as 'in-stock' on site, but subsiquently were not, creating a long delay.

ALL

Company did not phone back when told they would.(5)
Telephone operator hung up on me.(10)
Company's telephone operator was rude, etc. - NOT SURE ABOUT THIS ONE, TOO OPEN TO INTEPRETATION. - Company's telephone operator's manner was inadequate?
Customer helpline permanently engaged (or not answered).
Cancellation line permanently engaged (or not answered).