Private Forum Messages

From Consumer Wiki
Revision as of 08:52, 8 June 2007 by Dave (talk | contribs)

Our site is run on the basis that all help and advice is free and it benefits the whole community if this information is posted on the forums, so that others in a similar situation can view the material.

Sometimes, users have details that they would prefer to keep private, especially if it is of a personal nature etc. This is understandable and PMs (Private Messages) are a good way to communicate in this scenario.

However, we have recently been made aware that some users, posing as caring individuals, may indeed work for organisations that charge for their services and have found threads or posts where another member is facing a problem, then PM the user to offer 'assistance'.

It only becomes apparent that this help is not entirely 'honest' at a later stage.

If you receive an unsolicited personal message that you believe contains an invitation to deal with another organisation, please make this known to a moderator on the site. You can forward these PMs directly to us if you prefer.